| 5 min read Features
Jetson Now Works with Intercom
Connect your Intercom workspace to automatically classify conversations into bugs, feature requests, and noise. Real-time webhooks, historical imports, and Help Center integration.
Read postJetson Blog
Development updates, insights, and behind-the-scenes from the Jetson team.
| 3 min read Devlogs
Devlog #9: February 2026
Intercom integration, free audit tool, customer quotes in work items, tiered pricing launch, and work item improvements.
| 5 min read Features
Hear Your Customers: Inline Quotes in Bug Reports
Bug reports and feature requests now show the actual customer message inline, with keyword highlighting and smart excerpts that surface the most relevant part of each conversation.
| 5 min read Features
Free Audit: See What's Hiding in Your Support Inbox
Connect Help Scout or Intercom and get a free analysis of your last 50 conversations. See hidden bugs, feature requests, and patterns in two minutes — no account required.
| 3 min read Devlogs
Devlog #8: January 2026
Chatbot UI, Linear and Intercom integrations, smart Slack notifications, free audit tool proposal, and tiered pricing strategy.
| 3 min read Devlogs
Devlog #7: December 2025
Dashboard redesign, workflow tabs with drag-and-drop, merge duplicates, threshold settings, and Help Scout sidebar app.
| 2 min read Devlogs
Devlog #6: November 2025
New 7-step onboarding, team invites, homepage refresh, and an upgraded conveyor belt visualization.
| 2 min read Devlogs
Devlog #5: October 2025
Design refresh, improved onboarding with live demo, chat bubble messages, date-based imports, and faster search.
| 4 min read Devlogs
Devlog #4: Product Development Without the Hustle
Building a company where life comes first. Plus mailbox-centric billing architecture, tab-based status UX, and duplicate detection.
| 2 min read Devlogs
Devlog #3: Prioritizing Core Features for First User Testing
Streamlining Jetson's MVP before conducting first-user testing, focusing on what matters most.
| 3 min read Devlogs
Devlog #2: The Multi-Product Navigation Problem
How we're designing Jetson's navigation architecture for users managing multiple SaaS products.
| 2 min read Devlogs
Devlog #1: MVP Scope and Classification Pipeline
Jetson's first development update covering MVP scope decisions and building the core classification pipeline.