Features
Stop reading every ticket. Start shipping what matters.
Jetson reads every Help Scout, Zendesk, and Intercom conversation, groups duplicates by customer count and recency, and ships ranked GitHub or Linear issues with real customer quotes and suggested code files.
Automatic classification
Stop triaging tickets. Jetson classifies every conversation as it arrives — bug, feature request, or a question your docs should answer. Your team skips the sorting and jumps straight to building.
- Bugs, features, and questions sorted instantly
- No tags to set up, no rules to maintain
Trend detection that catches it early
47 customers reported the same checkout bug in 12 different ways. Jetson groups them automatically and shows the real impact. Prioritize by customer count and recency, not gut feeling.
- Same issue, different words, merged automatically
- Sparklines show what's accelerating
Real customer quotes in every issue
Every GitHub and Linear issue includes the actual customer quotes — not a Jetson-written summary. Engineers see exactly what your customers said. Context closes faster than rewrites.
- Verbatim quotes, never paraphrased
- Linked back to the source conversation
src/exports/pdf-handler.tsReady-to-ship GitHub and Linear issues
One click creates a GitHub or Linear issue with customer quotes, suggested code files, acceptance criteria, and links back to the source conversations. Hand it to a developer or point your coding agent at it.
- Suggested code files, not just descriptions
- Works with Claude Code, Cursor, and other agents
Learns your product's vocabulary
"The widget" means your checkout component. "The thing on the left" is your sidebar. Jetson learns your product the way your team talks about it, and gets sharper the longer you use it.
- Maps customer language to your codebase terms
- Improves accuracy with every conversation
"the widget" → CheckoutComponent"the sidebar" → LeftNav"PDF builder" → ExportPDFHandler"the slow page" → Dashboard.tsx"Hey — quick thing. The checkout button disappears on mobile after the last update."
"Also, would love a dark mode for the dashboard if that's on the roadmap?"
"Oh and the PDF export sometimes times out for big files."
Multi-issue threads, automatically split
A single support conversation often contains two or three different issues. Jetson detects them and splits them into separate work items so nothing gets lost in a long thread.
- Each issue gets routed independently
- Original thread linked for full context
Start free
Your customers already told you what to ship.
Connect Help Scout, Zendesk, or Intercom in under a minute. The first ten ranked issues land in your inbox the same day.