What's hiding in your support inbox?
Connect Help Scout or Intercom and get a free analysis of your last 50 conversations. See every bug report and feature request your team is missing. No account required.
Run your free audit
Results in ~2 minutes. Share the report link with your team.
Connects securely via OAuth. Read-only access.
What you'll discover
A complete analysis of your support conversations—the bugs you're missing, the features customers want, and the patterns you need to see.
Hidden Bugs
Bugs your customers reported that never made it to your issue tracker.
Feature Requests
What your customers actually want, ranked by how often it's mentioned.
Duplicate Detection
The same issue reported different ways—grouped so you see the real impact.
Patterns & Trends
Common themes across conversations that reveal bigger product opportunities.
How it works
Enter your email
So we know who to follow up with.
Connect your platform
One-click OAuth — no credentials shared.
We scan your inbox
The audit classifies your last 50 conversations in ~2 min.
Get your report
See every bug and feature request your team is missing.
Common questions
Why audit your support inbox?
Every support conversation contains product intelligence. Bug reports get resolved and closed. Feature requests get a "thanks for the feedback" reply. But the insights disappear — they never reach your issue tracker, your product roadmap, or your engineering team.
A support inbox audit surfaces the patterns you're missing. By analyzing your recent conversations, you can see exactly how many bug reports are going untracked, which features your customers mention most, and where duplicate reports are hiding the true impact of issues.
This free audit tool scans your last 50 conversations, classifies each one as a bug report, feature request, or general support, then groups related issues together. You get a shareable report showing what's hiding in your inbox — in about 2 minutes, with no account required.
Stop guessing what's in your support inbox
In 2 minutes, you'll know exactly what bugs and features your customers are asking for.
Free. No account needed.