GitHub Issues with Context

From customer complaint in Help Scout, Zendesk, or Intercom to a shipped fix — in hours, not weeks. One click creates a GitHub or Linear issue with customer quotes, relevant code files, and everything your team needs.

acme/webapp

Checkout fails on Safari browsers

bug 12 affected
Suggested files
src/checkout/SafariPayment.ts 94%
src/lib/browserDetect.ts 87%
Customer context
"Checkout just spins forever on Safari..." — Sarah C.
"Works on Chrome, fails on Safari every time" — Mike J.

The Problem

Engineers get vague bug reports. "It doesn't work" tells your team nothing. Without customer context, developers waste time investigating problems they can't reproduce.

Context gets lost between support and development. By the time a bug reaches an engineer, the original customer conversation is three Slack threads away. Who said what? What were they actually trying to do?

Manual issue creation is tedious. Copying customer quotes, finding relevant code, writing reproduction steps—it's time-consuming work that often gets skipped, leading to half-finished issues.

How GitHub Integration Works

1

Jetson Analyzes Your Inbox

Jetson reads every Help Scout, Zendesk, or Intercom conversation and identifies bugs and features worth tracking.

2

Click "Create Issue"

One click. That's it. Jetson handles all the formatting and context gathering.

3

Issue Filled Automatically

Customer quotes, relevant code files, reproduction steps—all included automatically.

4

Ship the Fix

Engineers can start immediately with everything they need.

Why Teams Use GitHub Integration

Code Context Included

Jetson scans your file tree and suggests relevant files for each issue. No more hunting.

Customer Quotes Preserved

Engineers see exactly what customers said. Original voice, original context.

Customer Count Shown

When duplicates are grouped, the issue shows how many customers are affected.

Developer Ready

Rich context means developers can start fixing immediately without additional research.

Frequently Asked Questions

Every day without context is another day your engineers waste investigating.

From Help Scout, Zendesk, or Intercom to GitHub or Linear — one click, full context, zero manual work.

Money-back guarantee
Setup in 30 seconds