HelpScout Integration
Your support team already knows what customers want. Jetson connects to your HelpScout inbox and surfaces those insights automatically—no manual tagging, no spreadsheets, no extra work.
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Why HelpScout + Jetson
Support conversations are full of product insights. Every day, your customers tell you exactly what's broken, what's missing, and what they wish your product could do. The problem? Those insights are buried in individual tickets.
Manual analysis doesn't scale. Reading every ticket to find patterns is time-consuming and inconsistent. Important issues slip through. Feature requests get lost when tickets close.
Jetson bridges the gap. By connecting to your HelpScout inbox, Jetson automatically reads every conversation, identifies what matters, and surfaces patterns you'd never find manually.
How It Works
Connect in Seconds
Authorize Jetson to read your HelpScout conversations. No API keys, no technical setup.
Select Your Mailboxes
Choose which HelpScout mailboxes to analyze. Analyze one or multiple—your choice.
Automatic Analysis
Jetson reads and classifies conversations as they arrive. No manual work required.
Surface Insights
Bugs, features, and trends appear in your dashboard. See what customers want at a glance.
Built for HelpScout Users
Setup in 30 Seconds
Click connect, authorize with HelpScout, select your mailboxes. That's it. No API keys or configuration files.
Secure OAuth
Your HelpScout credentials never leave HelpScout. Jetson uses OAuth so you stay in control.
Real-Time Sync
New conversations are analyzed within minutes. Your insights stay current without any manual refresh.
Revoke Anytime
Change your mind? Disconnect Jetson from your HelpScout settings whenever you want.
Frequently Asked Questions
Full Integration Documentation
Detailed technical documentation covering data access, security practices, setup instructions, and more.
View documentationConnect your HelpScout inbox today
Start surfacing product insights from your support conversations in minutes.