Feature Request Tracking
Your customers already told you what to build — in Help Scout, Zendesk, and Intercom conversations your team will never re-read. Jetson captures every request, groups similar ones, and keeps them visible until you ship.
Dark mode support
Users want to reduce eye strain when working at night...
Keyboard shortcuts
Power users want faster navigation without mouse...
CSV export
Need to export data for reporting and analysis...
The Problem
Feature requests disappear when tickets close. A customer asks for dark mode. Support marks the ticket resolved. The request vanishes into the void. Six months later, you're still wondering what customers want.
Roadmap decisions based on loudest voices. Without data, product decisions come down to whoever complains the most. That's not strategy—that's reaction.
Ideas lost between teams. Support knows what customers want, but that knowledge never makes it to product. Engineers build what they think is needed, not what customers actually ask for.
How Feature Request Tracking Works
Connect Your Inbox
Jetson reads every Help Scout, Zendesk, or Intercom conversation and identifies feature requests automatically.
Group Similar Requests
Similar requests are clustered together—"dark mode" and "night theme" become one request.
Rank by Demand
See which features have the most customer demand. Data-driven prioritization.
Ship to GitHub or Linear
When you're ready to build, create a GitHub or Linear issue with one click. Customer context included.
Why Teams Use Feature Request Tracking
Never Lose an Idea
Every feature request is captured and tracked. No more digging through old tickets.
Data-Driven Roadmap
Prioritize based on real customer demand, not gut feelings or whoever shouts loudest.
See True Demand
Know exactly how many customers want each feature. Build for the many, not the few.
Create GitHub Issues
Turn any feature request into a GitHub issue with one click. Customer context included.
Frequently Asked Questions
Every closed ticket is a feature request your team will never see again.
Surface what customers want from Help Scout, Zendesk, or Intercom. Let real demand drive your roadmap.