How do I know which bugs to fix first?

Jetson ranks bugs by customer count. Fix what's affecting the most customers first—data-driven prioritization.

How is this different from my support inbox?

Your inbox shows individual tickets. Jetson groups related reports together and shows you patterns. That bug affecting 50 customers looks like one issue, not 50 separate tickets.

Can I turn bug reports into GitHub issues?

Yes, create GitHub issues directly from any bug report with one click. Customer quotes and context are included automatically.

How are similar bugs grouped?

Jetson understands meaning, not just keywords. 'Login broken' and 'can't sign in' are recognized as the same bug and grouped together automatically.

Bug Report Tracking

Critical bugs are hiding in your Help Scout, Zendesk, and Intercom conversations right now. Jetson finds them, groups duplicates, and shows you exactly how many customers are affected — before those customers churn.

Top Bug Reports This week

Export button not responding

Users clicking export see no response...

Login timeout on mobile

Session expires too quickly on mobile devices...

Search results missing items

Some items don't appear in search...

The Problem

Critical bugs hide in plain sight. That game-breaking issue affecting your biggest customers? It's buried somewhere in your support inbox, mixed in with password resets and billing questions.

The same bug gets reported 20 different ways. "Can't log in," "login broken," "authentication error"—they're all the same issue, but they look like separate tickets. You can't see the real impact.

Prioritization is a guessing game. Without knowing how many customers are affected, you're fixing bugs based on who complains loudest, not what matters most.

How Bug Report Tracking Works

Connect Your Support Inbox

Jetson reads every Help Scout, Zendesk, or Intercom conversation and identifies bug reports automatically.

Group Duplicates

Similar bug reports are clustered together—"can't log in" and "login broken" become one issue.

Show Customer Impact

See exactly how many customers are affected by each bug. Prioritize by impact.

Ship to GitHub or Linear

Turn any bug into a GitHub or Linear issue with one click. Customer context included.

Why Teams Use Bug Report Tracking

Never Miss a Bug

Every bug report is captured and tracked. No more digging through old tickets.

Data-Driven Prioritization

Fix bugs based on customer impact, not gut feeling or whoever complains loudest.

See True Impact

Know exactly how many customers hit each bug. Fix what matters to the most people.

Create GitHub Issues

Turn any bug into a GitHub issue with one click. Customer context included.

Works With

Duplicate Detection

Groups similar bug reports together. "Can't log in" and "login broken" are one bug.

GitHub Integration

Turn bug reports into GitHub issues with customer context and code suggestions.

Frequently Asked Questions

Every unfixed bug is a customer deciding to leave.

Surface what's broken across Help Scout, Zendesk, or Intercom. Ship fixes to GitHub or Linear before customers give up.

Money-back guarantee

Setup in 30 seconds