Stop guessing what to build next.
Your support inbox is full of product decisions. Jetson reads every Help Scout, Zendesk, and Intercom conversation, finds the bugs and feature requests hiding in them, and ships them to GitHub or Linear.
Mobile login button unresponsive on iOS
Three customers can't log in on iOS — button unresponsive on tap. Desktop works fine.
LoginButton.svelteauth/session.tsFrom support conversations to product decisions
Jetson connects to Help Scout, Zendesk, or Intercom, understands what customers are telling you, and ships insights to GitHub or Linear. Setup takes minutes.
Connect your support inbox
Connect Help Scout, Zendesk, or Intercom with a few clicks. We only request read access to your conversations. No passwords stored, no manual exports.
Add your documentation. Jetson learns your product — features, terminology, known issues. Better context means smarter analysis.
- OAuth connection, secure and revocable anytime
- Read-only access to recent conversations
- Documentation ingestion for product context
See what you've been missing
Jetson reads every conversation and identifies what customers are asking for: bugs they've hit, features they want, friction they're experiencing.
Similar issues get grouped and ranked by customer count. Instead of guessing priorities, you see exactly which problems affect the most people and should be fixed first.
- Prioritized by customer count, not gut feeling
- Related issues grouped automatically
- Clear view of what's blocking the most customers
Ship to GitHub or Linear
The more context in an issue, the faster it gets fixed. Jetson creates GitHub or Linear issues with customer quotes, relevant code files, and reproduction steps. Your developers or coding tools can start immediately.
Go from customer complaint to shipped fix in hours instead of weeks. No waiting for a PM to write specs or a developer to dig through support tickets.
- Rich context for developers and coding tools
- Relevant code files identified automatically
- Customer quotes and reproduction steps included
Checkout fails on Safari browsers
src/checkout/SafariPayment.ts 94%src/lib/browserDetect.ts 87%The highest-signal channel
Why support conversations?
Your support inbox already has everything you need to make better product decisions. Nothing else comes close.
Rich problem descriptions
Customers need help, so they explain what's broken, what they expected, and what they tried. No upvote can match that.
Every reporter is identifiable
Not anonymous forum posts. Real paying customers with names, plans, and history you can prioritize by.
Volume = severity
Ticket volume, customer count, plan tier, and product impact — all the signals you need to prioritize what to fix first.
Built-in reproduction context
Device info, steps taken, screenshots, error messages. The details engineering needs to fix things fast.
We built Jetson from years of running SaaS products and reading every support ticket ourselves. Now it happens automatically.
Every unanswered pattern is a missed product decision.
Bugs slip through. Feature requests vanish when tickets close. Your team builds the wrong thing. Here's how Jetson fixes that.
Automatic Classification
Stop triaging tickets. Start shipping. Jetson classifies every conversation instantly—bug, feature, or noise. Your team skips the sorting and jumps straight to building.
GitHub Issues with Context
No more Slack chaos or half-finished tickets. One click creates a GitHub issue with customer quotes, code context, and everything your team needs to ship.
Trend Detection
47 customers reported the same checkout bug in 12 different ways. Jetson groups them automatically and shows you the real impact. Prioritize by customer count, not gut feeling.
Feature Request Tracking
Feature requests disappear when tickets close. Not anymore. Jetson captures what customers want, surfaces what matters most, and keeps it visible until you ship.
Works with your tools
Sits between support and product. No new processes. No training.
Support Platforms
In Consideration
Issue Tracking
In Consideration
More integrations coming soon.
Simple, transparent pricing
The bugs hiding in your inbox are already costing you more than this.
Starter
For small teams and solo founders
Pro
For growing product teams
Enterprise
For large organizations
Money-back guarantee. Cancel anytime.
Questions about pricing? · Full pricing details
Your customers already told you what to build. Are you listening?
Every Help Scout, Zendesk, and Intercom ticket is a product decision hiding in plain sight.